Information we collect
When you submit a project inquiry, SolarXport may collect your name, company, business email, telephone or WhatsApp number, country, project type, target system size and the project details you provide. We also receive ordinary technical request data needed to operate and secure the website.
How we use information
We use inquiry information to review requirements, prepare product or system recommendations, respond to commercial requests, coordinate quotations and delivery, protect the website and comply with applicable legal obligations. We do not sell personal information.
Service providers and international processing
The website uses Cloudflare infrastructure for hosting, security and data services. Inquiry delivery may use Web3Forms and email service providers. Because SolarXport supports international projects, relevant information may be processed by our China and European contact teams when needed to answer your request.
Retention and your choices
We retain inquiry records only as long as reasonably required for business follow-up, project records, security and legal obligations. You may request access, correction or deletion by emailing info@solarxport.com. Legal retention requirements may limit deletion in some cases.
Contact
Privacy questions may be sent to SolarXport at info@solarxport.com.